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TRISAM GROUP: INNOVATIONS SHELTERED IN STRENGTH.
Privacy Policy
At Trisam Group (hereinafter referred to as "Trisam," "we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including our subsidiaries: Sanaek Commodities, Exatoro, Aqua Maji, Decentralised Mine, and Dens Farm.
By using our websites, services, or engaging with our companies, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information from youz
Personal Identifiers: Name, email address, phone number, mailing address, or other contact details.
Business Information: Job title, company name, and other related business details.
Financial Information: Payment details for services rendered or products purchased.
Online Activity: Information about your usage of our websites, IP addresses, cookies, and related data.
Preferences and Feedback: Any preferences or feedback you provide when interacting with our services.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: We use your data to provide and improve the services offered by Trisam Group and its subsidiaries (Sanaek Commodities, Exatoro, Aqua Maji, Decentralized Mine, and Dens Farm).
Communication: To send you updates, notifications, and other communication related to your interactions with our businesses.
Customer Support: To respond to your inquiries and offer assistance.
Compliance and Legal Obligations: To comply with legal, regulatory, or contractual obligations.
3. Subsidiary-Specific Data Collection
Each of our subsidiary companies collects and processes data relevant to their operations:
Sanaek Commodities: We collect data related to your interactions with our commodity trading services, including transaction details, business communication, and any other pertinent information related to commodity trades.
Exatoro (Gas, Oil, and Energy): We collect data related to your engagement with our energy products and services, including energy consumption, payment history, and customer preferences.
Aqua Maji (Spring Water Supply): We collect information necessary for delivering and managing your water supply orders, such as delivery address, consumption patterns, and payment information.
Decentralised Mine (Crypto Mining): We collect data related to your interaction with our cryptocurrency mining services, including your digital wallet details, transaction logs, and mining performance.
Dens Farm: We collect information related to your orders of meat products (beef, chicken, goats, and pork), delivery preferences, and payment details.
4. Sharing Your Information
We may share your information in the following cases:
With Subsidiaries: Information may be shared across Trisam's subsidiaries to provide a seamless experience across our businesses.
Service Providers: We share information with third-party vendors and service providers who help us with operations, including payment processing, customer support, and IT services.
Legal Compliance: We may share data when required by law, regulation, or legal process, or in response to valid requests from government authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
You have the following rights with respect to your personal data:
Access and Correction: You may request access to or correction of your personal information at any time.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
Object to Processing: You may object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our websites. Cookies help us track your preferences and behavior, and provide you with a more personalized experience. You may opt-out of cookies through your browser settings, though this may impact your use of some services.
9. Third-Party Links
Our websites and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of these websites before providing any personal information.
10. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the date of the last update. We encourage you to review this policy regularly to stay informed of how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us on Trisam Group contact us.
This Privacy Policy was last updated on 08/09/2024.
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